TERMS OF USE

THE TERMS OF USE

Table of Contents:

I. General provisions

II. The procedure of concluding a sales contract in the online store

III. Terms of the sales contract

IV. Product payment deadlines

V. Cost, methods and date of delivery and receipt of the product

VI. Product complaint

VII. The right to withdraw from the contract

VIII. Personal data protection

IX. Final Provisions

At Jan Barba Manufaktura Natural Cosmetics, we care about consumer rights. All possible doubts should be explained in favour of the consumer.

I. General provisions

definitions:

  1. Business day – one day from Monday to Friday, excluding public holidays.
  2. Registration form – a form available in the online store that allows you to create an account.
  3. Order form – an electronic service, an interactive form available in the online store that allows placing an order, in particular by adding products to the electronic basket and specifying the terms of the sales contract, including the method of delivery and payment.
  4. Customer – (1) a natural person with full legal capacity, and in the cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality, which the law confers legal capacity; – who has concluded or intends to conclude a sales contract with the seller.
  5. Civil Code – the Civil Code Act of April 23, 1964 (Journal of Laws of 1964 No. 16, item 93, as amended).
  6. Account – an electronic service, marked with an individual name (login) and password provided by the recipient, a set of resources in the provider’s ICT system, in which the data provided by the recipient and information about orders placed by him in the online store are collected.
  7. Product – a movable item available in an online store that is the subject of a sales contract between a customer and a seller.
  8. Regulations – these regulations of the online store.
  9. Online store – the online store of the Service Provider available at the Internet address: .com.
  10. Seller; Service Provider – Jan Barba Manufaktura Kosmetyków Naturalnych Bartosz Puzio business activity entered in the central register and information on the business activity of the Republic of Poland with: business address and address for service: Cybulice Małe, ul. Wesoła 37, 05-152 Czosnów, NIP 531-169-29-42, REGON 362841093, e-mail address: info@janbarba.com.
  11. Sales contract – a product sales contract concluded or concluded between the customer and the seller via the online store.
  12. Electronic service – a service provided electronically by a service provider to a service recipient through an online store ..
  13. Service Recipient – (1) a natural person with full legal capacity, and in the cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality, which the law confers legal capacity; – using or intending to use the electronic service.
  14. Act on Consumer Rights, Act – Act of 30 May 2014 On Consumer Rights (Journal of Laws of 2014, item 827, as amended) product with the seller.
  15. Order – a customer’s declaration of intent made using the order form and directly aimed at concluding a product sales contract with the seller.

II. The procedure of concluding a sales contract in the online store

III. Terms of the sales contract

IV. Product payment deadlines

V. Cost, methods and date of delivery and receipt of the product

VI. Product complaint

  1. In writing using this address: Cybulice Małe, ul. Wesoła 37, 05-152 Czosnów;
  2. In an electronic form via e-mail using the following address: info@janbarba.com;
  3. The seller will respond to the customer’s complaint no later than within 14 calendar days from the date of its submission.
  4. The customer who exercises the warranty rights is obliged to deliver the defective product at the seller’s expense to the following address: Cybulice Małe, ul. Wesoła 37, 05-152 Czosnów.

VII. The right to withdraw from the contract

In writing to the address: Cybulice Małe, ul. Wesoła 37, 05-152 Czosnów;

In electronic form via e-mail to the following address: info@janbarba.com;

VIII. Personal data protection

– process customers’ orders,

– perform legal obligations incumbent on the Administrator (issuing and storing financial and accounting documents).

– pursue a legitimate interest (e.g. debt collection, handling the complaint process, returns of goods, marketing of products and services of the Data Administrator).

IX. Final Provisions

Agreements concluded through the online store are concluded in Polish and/or English .

Change of regulations: